1A Rehvid OÜ, address Vesse 4, Tallinn, registration code 14375471 (hereinafter the Seller) and the Buyer, who places an order through the online store 1ariepas.lv and identifies himself by entering personal data, have concluded the following agreement for the use of this online store (hereinafter the User Agreement).

1. ONLINE STORE
1.1.1 Legal Information The sale of goods is carried out by 1A Rehvid OÜ, registered in Estonia. All payments, including prepayments and possible additional payments upon receipt, are made in favor of **1A Rehvid OÜ**. Value-added tax (VAT) is paid through the **One Stop Shop (OSS)** system at the Latvian rate. Partner companies listed on the website act solely as delivery agents and are not parties to the sales contract.

2. GENERAL PROVISIONS
2.1 The parties to this agreement shall be governed by the laws of the Republic of Latvia and applicable EU legislation, as well as the provisions of this User Agreement.
2.2 The Seller has the right to make changes to the services offered in the online store at any time.
2.3 The Seller has the right to unilaterally amend the terms of the User Agreement without the obligation to notify the Buyer.

3. GOODS AND PURCHASE
The Buyer may select a suitable product on the 1ariepas.lv website and add it to the shopping cart. The website displays both illustrative and real product images. The 1ariepas.lv website offers the possibility to purchase tires:
3.1 The Buyer may select a suitable product based on tire size and add it to the cart. The Buyer may also find other suitable sizes on the website and add them to the existing items in the cart if necessary. Tires are offered in sets of 4, 3, 2, and 1 piece. From a set (4 pcs.) or a pair (2 pcs.), it is not possible to purchase a single tire.
3.2 Before completing the purchase, the Buyer must verify the accuracy of the entered data, product information (condition, location, quantity), and ensure the correct tire size has been chosen. The Buyer must then review and agree to the terms of purchase of 1ariepas and click the "BUY" button.
3.3 Payment for goods on the website can be made in full or partially (prepayment). An invoice for full or partial prepayment is automatically sent to the Buyer’s email address provided when placing the order. In the case of a prepayment invoice, the remaining amount can be paid at the 1ariepas representative office in Riga (Šmerļa iela 3, Vidzemes priekšpilsēta) by bank card, cash, or bank transfer before receiving the goods.
3.4 Payment must be made via internet banking. The Seller’s bank details are indicated on the website (Swedbank, SEB, Luminor). The Buyer must then click the "BUY" button and will be automatically redirected to their internet bank. After completing the payment in the bank, the Buyer must return to the 1ariepas.lv website by clicking the link that appears after payment – "Return to merchant" (Latvian wording may vary).
3.5 At the 1ariepas representative office in Riga, the Buyer may use tire fitting services.
3.6 This contract between the Seller and the Buyer is considered concluded from the moment the payment amount for the confirmed order is received on the 1A Rehvid OÜ account.
3.7 Orders in the online store that are not paid for within 3 working days are automatically cancelled.
3.8 If the Buyer did not request a product compatibility check for a specific car model before purchase, the Seller is not responsible for possible mismatches. In the case of disputes, the Seller may conduct a check. If it is determined that no request was made, a fee of 50 euros is charged. If the error is the Seller’s fault, the goods are refunded or replaced at no additional cost.
3.9 If the Buyer purchases tires and rims during the seasonal tire change (September–November, March–May) and selects them independently, in case the product is unsuitable (requires exchange or return), the resolution process may take up to one month.
3.10 If the Buyer purchases non-homologated staggered tires for an all-wheel drive vehicle, the Seller cannot guarantee the proper operation of the transmission or the absence of vibrations. If such issues occur, the responsibility for replacement and related costs lies with the Buyer.

4. PRICES
4.1 All prices in the online store are in euros and include VAT.
4.2 Prices for new and used tires are indicated per unit (pcs.).
4.3 The Seller may change displayed prices at any time. If the price changes after the Buyer has placed and paid for the order, the Seller undertakes to deliver the goods at the price valid at the time of order, or allow the Buyer to cancel the order. The Buyer has no right to claim compensation for price differences.
4.4 Discounts on Jil Wheels and Replika rims apply only when purchasing a complete set of 4 wheels. For smaller quantities, the discount does not apply.
4.5 If an order is placed on behalf of a foreign company (legal entity registered outside Estonia), an additional order handling fee of 20% of the total amount applies, but no more than 50 euros.

6. RIGHT OF WITHDRAWAL
6.1 All products purchased in the 1ariepas.lv online store may be returned within 14 days. The Buyer has the right to return or exchange the product within 14 days of receiving it, in accordance with Latvian law.
NB! This rule does not apply to goods purchased directly at the representative office.
6.2 In case of withdrawal, the Buyer must contact the Seller by email at info@1ariepas.lv, indicating the Buyer’s name, purchase date, invoice number, and order number. Goods purchased online must be returned to the Seller no later than 14 days from the withdrawal notice.
6.2.1 Returns are arranged in advance via email. Return shipping costs are borne by the Buyer unless otherwise agreed.
6.3 Costs related to returns are borne by the Buyer, unless otherwise agreed.
6.4 Upon cancellation, the Seller refunds the Buyer for the goods and other related expenses to the same bank account used for payment within 14 days of receiving the goods. The Seller may delay the refund until the goods are received or the Buyer provides proof of return.
6.5 Returned goods purchased at 1ariepas must not be used (driven on), mounted, dismantled, or damaged.
6.6 If returned goods do not comply with clause 6.5, the Seller has the right to demand a reduction in the refund.
6.7 In case of refusal of delivered goods without the Seller’s fault, the Buyer undertakes to pay a fee of 200 euros to cover handling and return processing.

7. LIABILITY
7.1 The Seller and the Buyer are liable to each other and third parties in accordance with applicable law.
7.2 The Seller is not responsible for loss or damage to goods once handed over to the carrier, unless otherwise expressly agreed.
7.3 The Seller is not responsible for products purchased from other sellers. If a defect is found in goods purchased at 1ariepas, the Buyer must immediately notify the Seller by email info@1ariepas.lv, providing the invoice, description of the defect, and relevant documentation.
7.3.1 The Seller is not responsible for damage to goods purchased at 1ariepas that occurred during installation at third-party workshops.
7.3.2 The Seller is not responsible for negative assessments of goods purchased at 1ariepas by other parties.

8. COMPLAINTS
8.1 Any written complaint will be reviewed by 1ariepas within a reasonable time. If it cannot be resolved within 15 calendar days, the Seller must inform the Buyer in writing, explaining the delay and providing a new reasonable deadline.
8.1.1 Inspections and dispute resolution
For remote purchases (internet, email, messengers), the Buyer has the right to return the goods within 14 calendar days in accordance with applicable law.

If a claim about product quality requires an inspection, only the following reports are accepted:
• by our company;
• by the official supplier, distributor, or manufacturer;
• by a certified expert organization pre-approved by our company.

The inspection report must include:
• photo documentation of the product and defects;
• full product description including model, article, serial number, etc.;
• description of defects with technical reasoning and cause;
• confirmation of the defect;
• expert’s signature and organization details.

Not accepted:
• reports prepared by unaccredited persons;
• subjective opinions not supported by evidence;
• documents prepared without informing and agreeing with our company.

9. PERSONAL DATA
9.1 When placing an order at 1ariepas.lv, the Buyer must provide personal data (name, surname, address, phone, email).
9.2 The data is used only for company purposes (sales of tires) and invoicing.
9.3 Access to personal data is granted only to employees whose duties are related to sales.
9.4 1ariepas stores personal data on a private server for the purpose of sales.
9.5 1ariepas does not store payment card details.
9.6 Information and personal data collected when placing an order are confidential and not shared with third parties.
9.7 Communication
All questions regarding purchase terms, returns, or warranties are accepted only by email listed on the website. Information is not provided by phone – this is necessary to ensure written records and accuracy of responses.

10. DISPUTES
10.1 Disputes are resolved in accordance with Latvian law. The Buyer has the right to turn to consumer protection authorities in Latvia. If no agreement is reached, disputes are resolved in a competent Latvian court.
10.2 "Safe Place to Buy" – the 1ariepas logo that gives the Buyer a guarantee of goods.

11. IMPORTANT INFORMATION
11.1 1ariepas also sells tires described as "Like new," with tread depth differing from new tires by up to 1 mm. Minor usage traces may be visible (parking, mounting, cosmetic defects). Such traces are not dangerous for use.
11.2 A tire is considered new if manufactured no more than 5 years ago and properly stored.
11.3 The average lifespan of a tire is 8 years.
11.5 When purchasing polished alloy wheels, winter use is not recommended, as road salts and chemicals may damage the polished surface. Warranty does not cover such seasonal damages.
11.7 Stock information about motorcycle tires may be outdated or differ from actual availability. We recommend choosing motorcycle tires on-site, as website descriptions may not reflect all technical details important for selection.